Refund & Cancellation Policy

Refund process

Debit card/Credit card refunds will be sent to the card-issuing bank within 30 business days of receipt of the returned item. Please contact your card-issuing bank with your queries on how their refund management policies are. Cheque/Draft payments will be refunded in the form cheque/draft to the address for which you have registered with us within 30 working days. Cash payments will be refunded in the form of a check from TrackOlap, which will be mailed to your billing address within 10 calendar days of your cancellation request. Please contact us for any further queries.

Cancellation

The cancellation of any order placed on PlusPay app or website will be refunded in next 7 working days. The refund for any kind of recharge or bill payment will be made immidately in case of failure to customer wallet from where customer can withdrawal amount for the same.

Returns

As this is service based company return does not apply here